Privacy Policy – Visoya Studio

Last updated: November 6, 2025

1. Introduction

This Privacy Policy explains how Visoya Studio, owned by Mattew Thao, collects, uses, stores, and protects personal data in accordance with the GDPR (EU Regulation 2016/679) and applicable French law.

By using this website or submitting personal information, you agree to this Privacy Policy.

2. Data Controller

Visoya Studio
Owned by: Mattew Thao
Legal status: Sole Proprietorship (France)
Email: studio@visoya.com
Registered address: 6 Rue Yves Farge, 69700 Givors, France

3. Personal Data Collected

Visoya Studio may collect the following types of information:

Directly provided by the user:

  • Name and surname

  • Company name (optional)

  • Email address

  • Project details / messages (via contact form)

Automatically collected (via analytics & cookies):

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Country and language settings

  • Google Analytics tracking data

4. Purpose of Data Collection

Personal data is used exclusively for:

  • Responding to inquiries and client messages

  • Processing orders and issuing invoices

  • Delivering digital design files

  • Improving website performance and user experience (via analytics)

  • Legal and accounting obligations

5. Legal Basis Under GDPR

Data is collected and processed based on:

  • Consent (contact form, analytics cookies)

  • Performance of a contract (custom logo or exclusive logo purchase)

  • Legal obligations (accounting, invoicing, taxation)

6. Data Storage & Security

  • Data is securely stored and accessible only to Visoya Studio

  • No personal data is sold or shared with third parties, except:

    • Payment processors (PayPal, Stripe, Revolut Business)

    • Hosting provider (Namecheap)

    • Analytics services (Google Analytics)

  • Data may be stored within the EU or in GDPR-compliant locations

7. Cookies & Tracking Technologies

Visoya Studio uses cookies to:

  • Enable website functionality

  • Measure visits and traffic via Google Analytics

  • Improve the overall user experience

Visitors can accept or refuse cookies through the cookie consent banner displayed upon their first visit, or disable cookies directly in their browser settings.

(A full Cookie Policy will be provided separately.)

8. Data Retention Time

  • Contact messages: up to 2 years

  • Invoices and transactional data: 10 years (legal requirement in France)

  • Analytics data: up to 14 months

  • Design project files: stored securely and may be archived unless removal is requested

9. User Rights (GDPR)

Under the GDPR, users have the right to:

  • Access their personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Object to data processing or withdraw consent

  • Request data portability (transfer of data)

To exercise these rights, contact: studio@visoya.com

10. Third-Party Services

The website may use the following third-party tools:

  • Google Analytics (traffic statistics)

  • PayPal, Stripe, Revolut Business (payment processing)

  • Namecheap (website hosting)

Each third party has its own privacy policy and complies with GDPR or equivalent data protection standards.

11. Changes to This Privacy Policy

Visoya Studio may update this Privacy Policy at any time.
The last update date is shown at the top of this page. Continued use of this website implies acceptance of any changes.

12. Contact

For any question regarding personal data or GDPR rights:
📧 studio@visoya.com